The National Mobile Phone Crime Unit is committed to ensuring our services are accessible to the community that we serve. In particular, we recognise the need to take reasonable steps to enable access to our website for those with impaired sight or other disabilities.

Standards compliance

All pages conform at a minimum to Level A compliance as specified by the Web Content Accessibility Guidelines. The majority of Level AA and Level AAA requirements are also met.

We strive to obey the spirit of the Equality Act 2010 with respect to the provision of services online, as required by the Equality and Human Rights Commission.

  • This site is valid HTML 4.01 Transitional.
  • This site uses valid CSS 2.0.

We have used a selection of browsers when testing new web pages. Validation tools available on Web Accessibility Initiative (WAI)are used evaluate and improve our web pages.


Many links have title attributes which describe the link in greater detail, unless the text of the link already fully describes the target.


All content images used on the home page and all other pages include descriptive ALT attributes.

Accessible PDF

We recommend that users download the latest version of Adobe Acrobat to view Adobe PDF files.

Please note some of our older archived Adobe PDF files may not be completely accessible when using screen readers.

Accessibility software:

  • Jaws, a screen reader for Windows. A trial period demo is available.
  • Lynx, a free text only web browser for blind users with refreshable Braille displays.
  • Links, a free text only web browser for visual users with low bandwidth.
  • Opera, a visual browser with many accessibility-related features, including text zooming. A free downloadable version is available.

Accessibility services

If you would like further information about our accessibility standards or have problems accessing this website, please contact us at